Shipping, Exchange & Returns
Black Cat Crafts ships on Mondays for weekend orders and Wednesdays & Fridays for weekday orders. Shipping is FREE on all orders over $35. All orders ship within 3 business days with the exception of Custom Orders which may take up to 5 business days.
Please double check that you enter your shipping address correctly. It is your responsibility to ensure it is correct even with address verification! BCC is not responsible for lost or stolen packages once they leave my hands. Please be sure to have a safe place for all of your deliveries.
Exchange & Return Policy
I want you to love your jewelry item. If you are not completely satisfied with your purchase you may return the item within 14 days of receiving it for exchange or credit ONLY (excludes custom orders). Item must be in its' original packaging and in perfect, UNUSED/UNWORN condition. Sorry, shipping costs will not be refunded and buyer must pay return shipping.
Please contact me to initiate the return/exchange
If you require immediate assistance, please visit the Facebook Business page @BlackCatCrafts and send a message. This will receive the fastest response time. Email firstname.lastname@example.org for items that do not need immediate assistance or use the contact info on this page. I look forward to hearing from you and please remember, no question is too small or silly - I love getting mail from all of you!
WHOLESALE PURCHASES TO PAY ALL APPLICABLE SHIPPING FEES!!